Customer Testimonials
There was a recall on my 2020 Ford Hybrid Escape, so Tasca contacted me a couple of times by text, so I made an appointment. While the had the car, we also had the oil changed and tires rotated. Time was over 2 hours. Cost with a couple of coupons that I didn't know I had, $120. No complaints. Previously we drove all the way to Lehighton for service, where we bought the current model of the car we had originally bought at Gibbons Ford (now Tasca), because getting through to Gibbons/Tasca was very frustrating. Perhaps it's better now.
Excellent handling of a difficult situation. The service team did a great job.
1st time at Tasca Ford - excellent experience- I felt like they gave me great customer service - I just wished they vacuumed my car after- My car prior ( different make)has always Cleaned it after any service. I think that’s a nice touch- & that goes above & beyond to me. Otherwise great!
Excellent service. Great people
Excellent to deal with from start to finish
Jessica from the service department was fantastic. She went over all of the paperwork from my service with detail and answered all of my questions. Definitely using Tasca Ford again.
Absolute 5-star experience with Franki at Tasca Ford! From start to finish, Franki made the entire car-buying process incredibly smooth, straightforward, and entirely stress-free. She is professional, highly knowledgeable, and genuinely cares about finding the right vehicle for her customers without any of the typical dealership pressure.
Profesional service ,excellent team. Highly recommended
Friendly staff , excellent service
Susan was absolutely fantastic! She helped me find the car I needed with a payment I was comfortable with. She made me feel welcomed, valued, and cared for throughout the entire process. Tasca Ford was also wonderful and went above and beyond to help me throughout the process. I couldn’t be happier with my experience and highly recommend them!
It was wonderful experience. Great selection of f150
I had a few things needing repairs and they diagnosed them correctly. I was at another dealer who wouldn’t even look at it. Outstanding customer service and everything was repaired professionally. Highly recommended
The most Professional ,knowledgeable ,thorough and informative salesman I’ve ever dealt with he made my purchase a great experience.
Bright my Explorer in for service and everything went great. People working in service are really friendly, and listen to what you have to say. Wait time wasn’t long at all, and the waiting area is excellent. Coffee was really good too! I’d definitely recommend have your vehicle serviced here at Tasca.
Donnie was excellent from the start. Great communication, easy to work with, no hidden anything. Donnie will take his time and help you set up your truck (go thru all settings) the way you want it before leaving. Including your apps if you choose.
Great service
I was 2 hours from home. Had my Transit van towed to Tasca. They did diagnostics and called with problems and was able to fix it fairly quickly while waiting for difficult old parts to obtain. Very friendly and professional. Would not hesitate to bring vehicles back there.
Wonderful buying experience with Tasca!
Great customer experience Differently would buy from this dealership again.
Very easy to deal with. Worked with Franki and Ryan who were knowledgeable and helpful. The Explorer was ready for me the day after deciding.
Susan was great and I loved working with her to find the right car for me! Thank you!
Tasca has a very easy going and friendly atmosphere
Here we are, out of state needing some maintenance done on our f150. Samantha was extremely helpful. They were able to assist us promptly to fix the issues in a timely matter. Facilty was clean and professional. Highly recommended
Had a great experience purchasing a new Bronco Big Bend. From my first email communications with Bill and then with the salesperson Haneet and Mark in finance. Everything was great and the entire process couldn’t have gone any smoother.
Randy Park what a great man and easy transaction
I recently purchased a Ford Bronco Sport at TASCA FORD Dealership in Dickson City, PA and highly recommend them. Sales person, Randy Park and financial and insurance manager, Mark Paczewski, make a dynamic team. From start to finish, they made the whole process, transparent and stress free . They’re deep knowledge and patience helped me to pick the right car and made the delivery and paperwork go immensely smooth
Kyle from when I first met him treated me like I was part of the Tasca family. Once my car was diagnosed Kyle got with me and explained in detail what was wrong and what was needed to repair my car and the breakdown of what the cost was include the final cost associated with this repair.
Like I said above I feel like I am part of the Tasca family. This was day and night compared to the previous ownership. I avoided this dealership for sales and service. My hats off to Tasca for running a great dealership. Will ... Read More Google - Oct 20, 2026
Extremely professional, exceptional, and knowledgeable. The dealership is spotless and extremely organized, with a first class amenity waiting area.
It is a pleasure doing business with Tusca Ford. We are repeat customers and have had all good experiences. Your staff are very ell versed and professional. Susan Campbell went above and beyond to make our buying experience easy and painless. Your staff explained all options in an easy to understand manner. I recommend others to do their business with Tusca Ford.
Excellent customer service. Highly recommend.
I needed to have a couple repairs done on my car and I got there for my appointment and every one was kind and knowledgeable and made me feel comfortable.
We were recommended to Tasca Ford by a friend. By far the best new car buying experience we’ve ever had. Very helpful, friendly staff, straight up transparent financial negotiations. The salesperson knew his stuff, clearly explained the vehicles features and made sure we knew how everything worked. Give them a visit, ask for Randy!
I was there to get work done on my F350. Jessica in parts set everything up for me perfectly. Scott the mechanic did a great job and got the job done fast so I wasn't waiting long. Jessica kept me posted on where they were at with the work being done. Scott also came out to show and explain how the bad part failed. He is a super knowledgeable mechanical guy. I give them both 5 stars. Get with Jessica for your next service appointment.
Very happy with our car- the buying process was quick and Susan was very helpful.
It was a pleasure working with Haneet! He is friendly, personable and knowledgeable as well as patient. He helped me and my husband choose the best SUV for me by listening to my concerns and showing me an array of different options.
Broken down towing my travel trailer, they got on it the next day by 8am, I can't say enough about how they knew I had to get back on the road ASAP, they found the problem and was back on the road by noon
Friendly professional team who gave me quick service.
They did A great job on my ford escape. They were very helpful. Friendly, and professional. Thank you so much Rishanona.
Trustworthy
Service at Tasca Ford was excellent. Service advisor Samantha Krempasky was very knowledgeable and kept me informed of progress. Vehicle was taken in at the appointment time and all services provided expertly.
Outstanding experience from start to finish! Taryn was extremely helpful and made the whole ordering process simple. Donny was the “Man in the Chair” on pickup day and made sure I knew how everything functioned and got me on the Road fast. I will definitely be recommending Tasca Ford to all my family and friends.
My thanks to Don Hull for a great car buying experience!
The service was outstanding! They picked my car up and brought it home same day. Friendly and professional.
Matt was prompt and knowledgeable. Answered my questions. Accommodated my time. Had everything ready to go on the agreed upon date. Highly recommmend
very Quick and very friendly service
Samantha was my service writer- she was extremely helpful and knowagable about my truck. She was able to address my concerns and communicate them to the technicians - who BTW did a great job!! Thank you to the entire team at Tasca Ford for a excellent experience!!
I really don’t know much about cars except how to drive them. I went in for a scheduled oil change and came out with a different better vehicle entirely. The individuals who helped me answered all my dumb questions since I don’t know much about buying cars either. They were very patient and understanding about my needs in a positive professional manner. Even with the economy not going well, I feel like I got lucky with a good deal at the end of the day. Hopefully you will too.
Paul in service was fantastic. Very formative kept us in the loop every turn very nice. Pleasant knowledgeable would definitely go back again.
I had my truck there to get work done … said the emergency brakes needed to be done, a year later came apart , basically took my money for the repair / didn’t do it . Watch out for this .
Have been taken care of by Don since 1998. The man has never let me down. Honest, caring, non Bravo Sierra all the way.
The sales manager and sales associate (Franki) were wondering to work with to get the car we wanted.
I met Donny over 10 years ago and I made a friend. He's one of a kind. The community comes to him . Thanks To Tasca for having his top notch experience is an asset. Thank You Donny
They had my vehicle for two weeks and did not fix it!
The worst customer service I ever experienced and the lies told . I’ll never go back for to TASCA in Dickson city if my life depended on it.
The entire buying process from the initial inquiry to walking out the door to get into my new to me Ford Explorer xx was excellent. Bill kept me up to date on if the car was still there before I got to the dealer on Friday. Taryn (Burns) took over once I arrived and had the vehicle all ready to take for a test ride.
The sale itself with Taryn went great, no pressure, no fast talking sales, just a really great experience.
Ryan handled the documentation, which went super smooth. While waiting for the paperwork to be done, and ... Read More DealerRater - Jul 11, 2026
Matthew was very knowledgeable and helpful. Ryan was so kind and quick! Neither were pushy or tried to get me to buy things I don’t want. Greta vibe. I’ll come back for my next car!!!
Randy and Ashley were Amazing go see them. They let me take my time answering all my questions and getting me the best deal. Tasca has been the best Dealership I’ve ever delt with. From the sales team to their mobile service. I went from a ranger to a F150 Lariat. Love it. Chuck
Very helpfull easy to deal with the man doing paper work was excellent and Taryn the sales person was excellent before during and after sale
Extremely happy with the service to my 2020 Ford Escape that was provided and the communications provided by Paul Graziano.
Very responsive salesman, overall great experience like family,no pressures,no gimmicks,financing went very well
Took my truck for alignment after having the front end replaced, then received a phone call stating that they were unable to perform an alignment due to worn out front end parts… trying to upsell me for parts that were just put in when it was inspected less than 100 miles ago… not very honest technicians.
Best Dealership Overall in 50 years of buying automobiles. From opening call with sales manager through pickup. Tasca was as good as it gets. Special shout-out to Randy Park who never failed to return a call, answer any questions or follow through with each request. All without the hard sell.
My problem was taken care of immediately. Everyone was so wonderful and knowledgeable. Always a wonderful experience!
If I could give this dealership a zero I would. Over the course of our lifetime we have bought many new Fords from dealerships on Long Island, Maryland, Indiana and Pennsylvania. From Explorers, Explorer Sports, Sport Tracs, Escapes, F150 Raptor, F350 King Ranch diesel, F250 Lariat and an F150 King Ranch. Just giving some background on our Ford experiences with other dealers. We left 3 messages for the manager Joe Brazil. We would call and the receptionist said he was in and over the course of several days did not bother to call us back. We wanted a Ford Escape St ... Read More DealerRater - May 10, 2026
If I could have given a zero I would have! I would never recommend this dealership to anyone! This is not our first time buying a car and I have never had such a bad experience. Please do not waste your time like we did and go somewhere else. They gave us the run around for over a week. We left 3 messages for the manager to call us back and he could not bother. When we went to Tasca and spoke to Eric the Sales mgr and explained the frustration that we just wanted to buy a car, he could ... Read More Google - May 10, 2026
We decieded to give Tasca another chance. We have taken my Escape in for service twice before and it was an all day process. Inspection, tire rotation, and oil change. This time took less time . One hour twenty minutes. Last times were 8 hours and 5 hours. It was horrible! It seems some attitudes have changed for the better. Will resume taking my car there!
Susan Campbell and Joe Brazil listened to what I wanted to buy and not SELL me on what they wanted !!
Matt Burton was very professional, friendly and helpful. It was a pleasurable buying experience and my husband and I will definitely recommend the dealership and Matt's help to any future buyers. Shaun in Finance was very professional, friendly and efficient.
Be careful of this place. Told us we needed brakes when we just had brakes put on our car.
Went in for oil change and tire rotation and questioned the use of pound on wheel weights on my alloy wheels and now am sitting waiting on vehicle for over an hour it's been in the bay last time to use taska
Review: Breach of Trust and Warranty Fraud at Tasca Ford Dickson City
Rating: 1/5 Stars
I am writing this review as a twice-loyal customer who has purchased two brand-new Ford Explorers (a 2023 and a 2025 ST-Line) from this dealership in the last two years. While Tasca Ford generally employs wonderful, kind people, my recent experience with the warranty department has ensured I will never purchase a third vehicle from this location or the Ford brand.
The Incident:
Following an oil change, a stress fracture appeared on the edge of the windshield of my 2025 Explorer. There was no impact point, no pitting, and ... Read More Google - Mar 2, 2026
They will tell you they can do a service for you over the phone, then when you get there they tell you “we don’t offer this service anymore”. Waste your money somewhere else.
I would leave 0 stars if I could. My car was towed to ford and they told me it would cost over $14,000 to repair. They offered me $500 to buy the car and scrap it for parts. Once I did everything for that to happen, ford backed out and told me they were going to take it and then told me I have $222 bill to pay. Do not trust them. They tell you one thing and then back out of it.
BUYER BEWARE
I am writing this review to express my deep frustration and disappointment with the “Ford Certified” pre‑owned vehicle I purchased from Tasca Ford. My experience has shown that the certification process is unreliable at best, and misleading at worst.
Shortly after purchasing the vehicle — which was advertised as Ford Blue Certified — it became clear that the car needed extensive repairs. Within the 90‑day warranty period, the vehicle was brought in for a noise issue, they said it needed a new water pump which they replaced, after picking the vehicle up not long after the noise returned and ... Read More Google - Jan 10, 2026
To start, I will not be returning for maintenance to be done on my vehicle. I set up an appointed for 2:30 in the afternoon on 01 Dec 2025, I brought my truck in around 1:50/2:00. I knew my truck wasn't going to be seen till my appointed time. When asked if I'd like to wait for the truck I opted to take the shuttle home and wait for a phone call for when I could come pick it up/update on what the findings were. Needless to say, I never received a phone call updating me on the truck, I tried ... Read More Google - Dec 2, 2025
Disappointed. My fiancé bought a truck online from the dealership website and filled out paper work. We scheduled a pickup date and time. They called the next day to say the truck was already sold to someone else. I don’t understand why the dealership wouldn’t mark the truck as sold already because it took a hit on his credit report so it’s unfair.
If I could give 0 stars I would.
My experience with Tasca Ford was not quality as intended. I sat for more than an hour after my appointment time. I left dissatisfied because I was informed no work can be done due to personal preference. They ordered the parts and scheduled this appointment 3 weeks ago. This is unethical care and its full of crap. Ive been a customer for years and that staff today were dirty and requested more money for something that was already done. That staff couldnt bring anything up and had no idea what they were doing.
We have a 2008 Mercury Mariner which is not starting because of an issue with the security system. It's been towed to two different garages, and no one can figure it out. We figured we'd bite the bullet and send it to a Ford dealer. Called Tasca Ford on Friday. They said "Sure, no problem , we'll look at it for you. You can have it towed here, and we'll set an appointment for Monday." Monday came and went...noone knew if it had even been looked at. We called Tuesday and were told that they ... Read More Google - Oct 6, 2025
If I could leave 0 stars, I would. I called to see if they could work on my son's car and was told yes, to have it towed there. So, I did (which is not free..). I had it towed there on a Thursday. My appointment was scheduled for Monday- 8:30am, but I was told that they would look at it earlier, if possible. I called Monday afternoon to see if there were any updates, and I was told "she didn't think they looked at it yet, but she would have someone call me back. Wednesday afternoon, I ... Read More Google - Oct 3, 2025
Where do I start?! I have had nothing but a headache when dealing with tasca ford’s service department. I cannot attest to their sales department. No communication is provided by their staff throughout any service appointments. I had a 2021 bronco badlands edition in for a rear shocks recall. After receiving a text from Kyle, stating that he would be updating me through the entire process, I heard crickets. The vehicle sat at their dealership over two nights without a single update. Only after calling, did I find out that the shocks had not even shipped from ford. I then ... Read More Google - Aug 29, 2025
Don’t go here! Bunch of crooks! Overcharged me $1600 for a $200 service and refuse to answer the phone when I call to get it fixed. That’s ok, I put a stop payment on my card and filed a dispute. If y’all want to get paid y’all are going to call me now, I’ve wasted enough of my time trying to make this right.
Service advisor was nice and did fine with his job.
Day after service to my turbo and ccv filter, charge pipe boot flew off while driving and sounded like a bomb went off. It was not replaced correctly. I called Saturday morning at 10am 4 times. They are open until 2pm on Saturday and I left a voicemail. Phone calls were never returned.
Next, I was told my rear brakes are at 2/32, which means they need immediate replacement. I went to another local brake shop this past weekend to have this looked at. My brakes were at 7/32, not 2/32
This was extremely ... Read More Google - Jul 28, 2025
Poor service, sales person was rude and condescending. Wasn't interested in anything I had to say. I was looking for 2 vehicles, sales person was like well which are you interested in today. No desire to assist, poor people skills. Do not recommend this dealership
Took my vehicle here for an oil change and to see if i needed breaks. Was told that I did need back breaks (which I knew) but also when I come in May for an inspection I'll need to purchase a new tire because 1 of mine wasn't the same size as the rest. He quoted/priced that at $340. He said (I'll update with name when I get the paperwork from my glove box) it will not pass inspection without that tire!!
My husband looked at all my tires today, they're all the same size & brand ... Read More Google - Apr 23, 2025
